30-Day Money Back Guarantee Return Policy
At YourOfficeHub, we stand by the quality of our digital products and offer a 30-Day Money-Back Guarantee for eligible purchases.
1. Eligibility for Refunds
We offer refunds under the following conditions:
✅ Non-Delivery of Product – If you do not receive your digital license key within 24 hours, despite contacting support.
✅ Invalid or Non-Working Key – If your activation key does not work, and our support team cannot resolve the issue after troubleshooting.
✅ Duplicate Purchases – If you accidentally purchase the same product more than once.
✅ Wrong Product Purchased – If you bought the wrong version and have not used or activated the license key.
Non-Refundable Cases:
❌ Activated or Used License Keys – Once a key has been activated, it cannot be refunded.
❌ Change of Mind – We do not accept refunds for buyer’s remorse or if you no longer need the product.
❌ Incompatibility Issues – It is the customer’s responsibility to check system requirements before purchase.
❌ Unauthorized Resale – Any misuse, sharing, or reselling of license keys will result in permanent deactivation with no refund.
2. How to Request a Refund
To request a refund under our 30-Day Money-Back Guarantee, follow these steps:
-
Email us at info@yourofficehub.com with:
- Your order number
- A detailed reason for the refund request
- Screenshots (if applicable)
- Our team will review your request and respond within 1-2 business days.
- If approved, refunds will be processed within 5-7 business days to the original payment method.
3. Refund Processing Time
- Once approved, the refund will be processed back to your original payment method.
- Depending on your bank/payment provider, it may take 5-10 business days to reflect in your account.
4. Customer Support
For refund requests or any issues, please contact us at:
📩 Email: info@yourofficehub.com