FAQ's

Frequently Asked Questions (FAQs) – YourOfficeHub

1. How do I receive my product key after purchase?

Once your payment is processed, your Product Key and download link will be sent instantly via email. If you do not receive it within a few minutes, please check your spam or junk folder. If you still can’t find it, contact us via live chat or email at info@yourofficehub.com.

2. Are the Microsoft product keys you sell genuine?

Yes, all our product keys are 100% genuine and legally sourced. You can verify their authenticity by activating them via the official Microsoft activation servers or using phone authentication.

3. What payment methods do you accept?

We accept all major online payment methods, including:

  • PayPal
  • Visa
  • MasterCard
  • American Express (Amex)
  • Apple Pay
  • Google Pay

All payments are securely processed through trusted payment gateways.

4. What happens if my product key doesn’t work?

If your product key is invalid or does not activate, please reach out to our 24/7 customer support via live chat or email at info@yourofficehub.com. If we are unable to resolve the issue, you may be eligible for a replacement or refund as per our Return & Refund Policy.

5. How long does the license last?

All licenses sold on YourOfficeHub are lifetime licenses unless stated otherwise. A lifetime license means you can use the software indefinitely on the purchased device, with full access to updates and features available for that version.

6. Is there a return policy?

Yes, we offer a 30-day return policy. Refunds for digital products are granted only if:

  • The Product Key is invalid or fails to activate.
  • Online or phone activation fails, making the product unusable.

For return or refund inquiries, please contact info@yourofficehub.com.

7. What makes YourOfficeHub different from other sellers?

  • We are an authorized Microsoft partner, ensuring that all products are authentic.
  • Instant digital delivery – no waiting for physical shipments.
  • 24/7 live chat support to assist with any issues.
  • Competitive pricing with regular discounts and promotions.

8. Can I use the software worldwide?

Yes! Our Microsoft software has no geographical restrictions and can be activated globally. It also includes multi-language support, allowing you to use it in your preferred language.

9. Do you offer bulk or wholesale pricing?

Yes, we offer special pricing for bulk orders. If you need multiple licenses, please contact us with your specific request and quantity details, and we will provide customized pricing.

10. What should I do if I need technical support?

Our support team is available 24/7 through:

We are happy to assist with activation, installation, or any other software-related questions.

11. Why are your prices lower than other retailers?

We can offer lower prices because:

  1. We deliver product keys digitally, eliminating the need for shipping costs.
  2. We buy in bulk, allowing us to pass savings directly to our customers.
  3. We run promotions to clear excess stock and provide the best deals.

12. Do you provide invoices for purchases?

Yes, after completing your order, we will send an invoice as proof of purchase.

13. What should I do if I haven't received my Product Key or download link?

  • Check your spam or junk folder.
  • If you still can’t find it, contact us via live chat or email at info@yourofficehub.com.

🔹 Instant Digital Delivery | Genuine Software | 24/7 Support | Secure Transactions